Utility Provider Partnership Services
We have been partnering with the largest electricity provider in Pakistan for the past 7 years, demonstrating our ability to deliver effective debt collection and account management solutions. Our comprehensive approach includes various contact strategies, advanced CRM development, and innovative field staff management.
Collaborating with the largest electricity provider in Pakistan for 7 years.
Collected over $20 million in early and late arrears through diverse contact strategies such as telecalling, field visits, and digital collection methods.
Developed a robust CRM solution for efficient account management. This system benefits both in-house and field staff by providing real-time updates and data.
Implemented an online review system with GPS tracking of field staff via a phone app. The app includes safety features, the ability to capture photos, complete profiles, and conduct other surveys.
Provided dashboards for real-time information and dynamic work plan adjustments as needed.
